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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bruce Sparrow

September 25, 2025

5  out of  5
rating by Bruce Sparrow
"I plan to stay with you for a long time"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Benita Bray

September 24, 2025

5  out of  5
rating by Benita Bray
"Always satisfied! Kelley goes over and beyond to help with all of my needs! Couldn’t ask for better service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kymyana Harvey

September 12, 2025

5  out of  5
rating by Kymyana Harvey
"Bree Harrell- State Free Insurance Agent, always goes over and beyond to help their customers out."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Richard Barfield

August 30, 2025

5  out of  5
rating by Richard Barfield
"Bree Harrell is the best State Farm agent I've ever had. She helped me with insurance when no one else would and even went out of her way and called me when she found me cheaper insurance. I would recommend her to everyone. Thanks so much Bree!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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CC Hollingsworth

August 28, 2025

5  out of  5
rating by CC Hollingsworth
"Bree and her staff are very knowledgeable, super helpful, kind, and always available. Several of my family members have moved there insurance to Bree’s office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Adam Alewine

August 28, 2025

5  out of  5
rating by Adam Alewine
"Hands down best agent! She’s got a great team that helps with everything!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amanda Alewine

August 28, 2025

5  out of  5
rating by Amanda Alewine
"Can not brag enough about Bree! Hands down best agent!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Katie Wetherington

August 28, 2025

5  out of  5
rating by Katie Wetherington
"Just switched over my auto and home owners insurance with Bree yesterday. Everything was SO easy and convenient- I was able to do everything from my phone. Bree and her staff are always so friendly and give that small town service I always love to experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Micah Jones

August 1, 2025

5  out of  5
rating by Micah Jones
"The staff was very helpful, courteous and friendly"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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C.H. Clark

July 22, 2025

5  out of  5
rating by C.H. Clark
"They provide great service and are always friendly and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shelby Burnham

July 11, 2025

5  out of  5
rating by Shelby Burnham
"Kelley was so nice and personable to work with. She gave me all the information I needed to find home and auto insurance that would work for me."
We responded:
"Thank you, Shelby! We agree- Kelley is awesome! :) Thank you for your business! "
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itscamfam2020

July 11, 2025

5  out of  5
rating by itscamfam2020
"Very polite, courtesy, and cheaper!"
We responded:
"Thank you! We appreciate your positive review! "
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Veronica McBurse

June 30, 2025

5  out of  5
rating by Veronica McBurse
"Very very great company!!!,and great and caring,friendly staff,when you call in the entire staff always make you feel welcome,and cared for and what you need help with they always help and answer all your questions."
We responded:
"Thanks for the five stars, Mrs. Veronica! We appreciate your business! - Bree"
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malessika marshall

June 30, 2025

5  out of  5
rating by malessika marshall
"Mrs Kelly and her staff are amazing. I purchased a car and got insurance with them with no hassle. They made me feel more than just a customer, I was family. I recommend them for any type of car insurance or home insurance. Great job State Farm 💯❤️"
We responded:
"Thank you for your review! We are delighted to know you had a great experience with Kelley and our office! We are here to help! "
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Brittany Marshall

June 27, 2025

5  out of  5
rating by Brittany Marshall
"Been with State Farm with Bree Harrell for years never had a bad experience great customer service claims always are handle properly!!! Best insurance policy you can have"
We responded:
"Thank you, Brittany! We appreciate your business and review! - Bree & team"
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Josh Kemp

June 25, 2025

5  out of  5
rating by Josh Kemp
"The team is always friendly, professional, and quick to help. It’s clear they care about their customers and go out of their way to make the process smooth. Highly recommend them to anyone looking for great service!"
We responded:
"Thank you, Josh! We appreciate your business! "
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Leotis Wilson

June 23, 2025

5  out of  5
rating by Leotis Wilson
"Awesome"
We responded:
"Thanks, Mr. Leotis! We appreciate you! "
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Beverly Wade

May 30, 2025

5  out of  5
rating by Beverly Wade
"Spoke with Kelly this morning and she was extremely helpful. Bree you are blessed to have her on your team."
We responded:
"Thank you for your kind words! Kelley is amazing at her job! "
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Mike Hosier

May 14, 2025

5  out of  5
rating by Mike Hosier
"Great service and a competitive price!"
We responded:
"Thanks, Mike! We appreciate your business!"
Profile photo of Joseph Keene

Joseph Keene

April 29, 2025

5  out of  5
rating by Joseph Keene
"I had a very pleasant experience getting insurance for my vehicle! The policy was explained in great detail and all of my questions were answered accurately!"
We responded:
"Thanks for your review, Joseph! We appreciate your business! "
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Sheila Sullivan

April 2, 2025

5  out of  5
rating by Sheila Sullivan
"We are well taken care of!!"
We responded:
"We appreciate your business, Mrs. Sheila! "
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Anthony Brown

March 5, 2025

5  out of  5
rating by Anthony Brown
"Bree and Cindy worked patiently with me and covered every aspect of my home and vehicle coverage, while ensuring a fair premium with available driver discounts. Great team."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Heather Bryan

Heather Bryan

December 9, 2024

5  out of  5
rating by Heather Bryan
"Called the office with questions about my bill and due date. Kelly got in touch with corporate got my issues handled quickly! She eased my worry and took care of all my issues!!!"
We responded:
"Thanks, Heather! We appreciate your business! "
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Ms. McBurse

August 22, 2024

1  out of  5
rating by Ms. McBurse
"I filed a claim on July 30th in which my kitchen was inoperable. The whole process has been a nightmare. I’ve reached out to the claims handler, the claims adjuster and I’ve sent emails to my agent. The adjuster called me back days later. But, my agent nor the intake representative has shown any interest in helping me getting this claim resolved. Communication is key. Unfortunately, with State Farm it’s almost non-existent unless it pertains to a bill. It’s been almost a month and we have eaten out every single day. Ouch, right? I said that to say this…. Your bill may be lower when choosing State Farm over its competitors. But, I guarantee if you ever need them, you’ll regret it. Cheap is not always better. Signed, first time, five year home owner…"
We responded:
"Harriet, Thank you for your feedback. I apologize for the experience that you had with State Farm’s claims department. Your concerns are certainly warranted; however, after our email correspondence and stepping in to have the claim manager contact you, I’m surprised to find that you feel our office was not helpful. You are a valued customer and I welcome the opportunity to further discuss any concerns that you make have, as I’m always looking for ways to improve customer relationships. -Bree"
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Joseph Sweeney

May 28, 2024

4  out of  5
rating by Joseph Sweeney
"She has been a good agency to deal with. State Farm itself is just another normal corporation. You decide"
We responded:
"Thanks, Joe!"